Dacha Shop

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Terms & Conditions

Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern dachashop.co.uk’s relationship with you in relation to this website. Please read them carefully as they affect your rights and liabilities under the law.
The term ‘dashashop.co.uk’ or ‘us’ or ‘we’ refers to the owner of the website. The term ‘you’ refer to the user or viewer of our website.
You should check prior to each use or order to ensure that you understand the precise terms and conditions applicable to your site visit or purchase.                                                   
These Terms and Conditions were most recently updated in September 2018.
The Registrar of Companies for England and Wales,hereby certifies that THE RUSSIANSHOP LIMITED Company number 11275526 is registered to 33-34 Aylmer Parade, N2 0PE
Prices and VAT
Please note that the prices on our website are guide prices only. The actual price you pay will be the price charged in store at the time your order is picked for delivery. The actual order value cannot be determined until the day of delivery because the prices stated on the website may vary either above or below the prices in store on the day your order is picked and delivered.
All prices are expressed inclusive of any VAT payable unless otherwise stated. The price of the items does not include the service charge which will be charged at the rates applicable to the date & time of your delivery.
Due to a temporary technical difficulty, the unit prices shown may be incorrect in some cases. We are working hard to correct this but, until then, please disregard the unit price shown. The selling prices are correct. If you have any queries please contact us on 08083412475, Monday to Saturday 10am to 8pm and Sunday 10am to 6pm.
If there is any different in prices n your order, we will contact you prior to the delivery to inform the different.
Although dashashop.co.uk aims to offer you the best service possible, There will be times we will not be able to provide the items or the quantities that you have order. This might depend on many reasons.
If for any reason, we are unable to supply a particular item or quantity, we will not be liable to you. But we will contact you prior to the delivery to let you know any changes to your order.
In the event of non-availability of any goods you order, we may suggest a reasonable substitute over the phone prior to the delivery. You can accept or reject the item at that time. This may affect the price you pay.
To ensure availability of all our products customers may be limited to a maximum number of items.
There will be no contract of any kind between you and us unless and until we actually dispatch the goods to you. Your order is an offer to buy from us. Nothing that we do or say will amount to any acceptance of that offer until we actually dispatch the goods to you. At any point up until then, we may decline to supply the goods to you without giving any reason. At the moment that the goods are dispatched (and not before), a contract will be made between you and us, and you will be charged for the goods.
Delivery will be made to the address specified by you on the completed order form.
Delivery methods, days, times and prices will be as specified on the delivery page.
We will deliver your order to the main entrance of the delivery address.
Our delivery service covers most UK residential addresses with individual postcodes. We reserve the right to restrict deliveries in certain areas, and this includes the right to eliminate certain areas from our delivery schedule altogether.
Someone MUST be at the address of delivery to receive the parcel. Delivery times are anytime between 8 am – 8 pm. Goods must be signed for on delivery by an adult aged 18 years or over. If we attempt to deliver your order to the delivery address as arranged with you but there is nobody at the delivery address to accept your order, the driver will leave notification of attempted delivery and you will need to contact us to re-arrange delivery. 
In these circumstances, if we have to return to deliver the goods, a further charge may become payable provided that delivery is attempted at the agreed time. If you fail to be present for your delivery we are entitled to charge you in full for an amount equal to the price of perishable items contained in your order and the cost of delivery. We do not accept any responsibility for the state of a parcel that is sent back to a courier depot due to a recipient not being at the shipment address.
In the event that you instruct us to leave a delivery unattended at your address, dashashop.co.uk expressly disclaims all liability which may arise by virtue of the delivery being left unattended for a period of time. This includes but is not limited to theft, tampering, contamination and the result of any change in temperature in respect of items which need to be kept chilled or frozen.
Whilst we make every effort to deliver all your goods in the agreed time, we will not be liable if we fail to do so in part or in full due to circumstances beyond our control.
Pleae note that dachashop.co.uk dose not accept responsibility for third party delivery of the products that you order. From time to time products may not arrive on time as requested. This is not the responsibility of dashashop.co.uk.
Returns of perishable items
Please note we do not accept any returns for any perishable items. With exception of items that are not available, damaged during the delivery or have been incorrectly sent.
That includes frozen or refrigerated food, products that have a sell by or use by date of less than 14 days.
Returns of non-perishable items
We hope you will be happy with your purchase. However, should you feel it necessary to return an item, we aim to make the returns process as simple as possible.
If you are unhappy with any non-perishable items or if you have changed your mind about your order and you wish to return your goods, you can do so provided you inform us using our online returns system within 7 days from receipt
No returns are accepted without prior authorisation.
Once you have informed us of your decision to return goods you have 14 days to do so at your own expense
The goods must be in the original packaging, not be opened nor used and must be ‘as new’ when returned to us. Once goods are received at dachashop.co.uk we will issue a full refund for the cost of the goods.
If any of the products, which are required courier delivery only (i.e. have to be kept refrigerated), has been ordered for postal delivery by mistake or due to negligence, we can issue the refund. However, fees of £1.00 or 2%, whatever the greatest, from the refunded amount are applicable.
Any other refunds are subject to 2% fees, with exception of items that are not available or have been incorrectly sent.
With the exception of items incorrectly sent, shipping costs are non refundable
We do not take the responsibility for the taste of the products unless they’ve been prepared by us such as homemade food.
You can cancel or change any of your current orders up until 3pm on the day of delivery. You can do this using the "My Account" option on our site, or you can call us on 02083412475. Please note that orders cannot be cancelled by email.
You can pay by any MasterCard, Visa credit card, Maestro, Visa Electron or Delta debit card. We do not currently accept American Express. Authority for payment must be given at the time of placing your order.
Our liability to you in connection with any order will not exceed the total price charged for the relevant items.
To register with dachashop.co.uk you must be over eighteen years of age.
You must ensure that the details provided by you on registration or at any time are correct and complete.
You must inform us immediately of any changes to the information that you provided when registering by updating your personal details.
These Product Terms shall be governed by and construed in accordance with the laws of England and Wales and any disputes will be decided only by the English courts.
If any of these Product Terms is held by any court of competent authority to be unlawful, invalid or unenforceable, in whole or in part, this will not affect the validity of the remaining Product Terms which will continue to be valid and enforceable to the fullest extent permitted by law.
You need to register with us to receive Coupons and Vouchers from us.
Use of Vouchers and Coupons
Coupons can only be used online at www.dachashop.co.uk subject to these general terms and conditions, and any other specific conditions notified to you on the issue of a Coupon.
A Coupon is redeemed by entering its code at the appropriate point in the online purchase process. Redemption may be subject to you providing proof of entitlement to use the Coupon.
Where the redemption of a Coupon is subject to a minimum spending requirement, the redemption is only permitted in respect of the purchase of qualifying products which will be communicated to you at the time of issue of the Coupon. Excluded products and supplementary charges, such as delivery, gift wrap or postage & packing, shall not count towards a minimum spending requirement.
If more than one minimum spend offer is valid for use in an order, there must be sufficient qualifying spend to meet the requirements of each offer in total. For example, to use a £3 off £30 Coupon and a £5 off £50 Coupon in the same transaction (assuming that these Coupons can be used together), you must spend at least £80.
We reserve the right to withdraw or cancel a Coupon for any reason at any time.
Coupons cannot be exchanged for cash or used to purchase gift-vouchers.
At all times our acceptance of an order takes place on despatch of the order, at which point the purchase contract will be made and you will be charged for your order.
All offers are subject to availability and while stocks last.
Dacha Shop shall not be liable to any customer or household for any financial loss.
The dashashop.co.uk Site is provided by dachashop.co.uk without any warranties or guarantees. You must bear the risks associated with the use of the Internet.
To the full extent allowed by applicable law, you agree that we will not be liable to you or any third party for any consequential or incidental damages (including but not limited to loss of revenue, loss of profits, loss of anticipated savings, wasted expenditure, loss of privacy and loss of data) or any other indirect, special or punitive damages whatsoever that arise out of or are related to the dashashop.co.uk Site.
Nothing in these Terms and Conditions shall exclude dashashop.co.uk’s liability for personal injury or death caused by its negligence.
Our acceptance of an order takes place on despatch of the order, at which point the purchase contract will be made and you will be charged for your order.
Third Party Websites
dashashop.co.uk Site includes links to other web sites or material which are beyond its control. dashashop.co.uk is not responsible for content on the Internet or World Wide Web outside the dashashop.co.uk Site.
Advertising and Sponsorship
Part of the dachashop.co.uk Site may contain advertising and sponsorship. Advertisers and Sponsors are responsible for ensuring that material submitted for inclusion on the dashashop.co.uk Site complies with relevant laws and codes. We will not be responsible for any error or inaccuracy in advertising and sponsorship material.
Applicable Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of England and any disputes will be decided only by the English courts.
If any of these Product Terms is held by any court of competent authority to be unlawful, invalid or unenforceable, in whole or in part, this will not affect the validity of the remaining Product Terms which will continue to be valid and enforceable to the fullest extent permitted by law.
The content of the pages of this website is for your general information and use only. It is subject to change without notice.
This website uses cookies to monitor browsing preferences. If you do allow cookies to be used, the following personal information may be stored by us for use by third parties.
Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offence.


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